Southwest Airlines recently announced a major failure on their end, resulting in the cancellation of over 15,000 flights. On average, U.S. consumers spend $450 of their holiday budget on travel and plane tickets, making it the top spend item.
Although Southwest has offered refunds and expense reimbursements, TomoCredit, SF based startup, wants to do more, immediately.
A closer look from Tomo’s data team shows that 20% of travel bookings were from Southwest Airlines. Tomo has received an abundant amount of disputes for the Southwest flights. As the dispute forms have been coming in, we have been doing our best and trying to go above and beyond for our members. We understand that they are going through a situation at no fault of their own, so we want to help any way we can.
What Tomo is doing to help:
- Processing dispute claims, while our Customer Support goes above and beyond
- 5$ Lyft credit
We want our members to know that no matter the circumstances, Tomo cares and always has their back!